Effective from: June 9, 2026
Website: https://fada-ai.com
Service: FADA AI services
Service Provider: Gergely Gábor Attila, sole entrepreneur
These Terms and Conditions apply to AI-based customer communication, chatbot, voice AI, automation, lead management, appointment booking, knowledge-base building, integrations, and related digital services provided under the FADA brand.
Name: Gergely Gábor Attila, sole entrepreneur
Registered address: 1131 Budapest, Dolmány u. 11/A. ground floor 5., Hungary
Registration number: 59172255
Tax number: 90039720-1-41
Website: https://fada-ai.com
Contact email: info@fada-ai.com
Alternative email: info@thegergely.com
Phone: +352 661 719 555; +36 30 312 4484
These Terms apply to FADA services, website orders, subscriptions, enquiries, individual offers, and actual use of the service.
The service is primarily intended for businesses, organisations, and professional users. If a natural person uses the service as a consumer, mandatory consumer protection rules apply.
FADA: the AI-based services and related brand provided by the Service Provider.
Client: the business, organisation, or person ordering or using FADA services.
End User: the Client’s customer, visitor, lead, prospect, or contact who uses a chatbot, voice AI solution, form, or automation operated through FADA.
AI agent / chatbot: a communication system based on machine learning or large language models that supports automated responses or processes.
Subprocessor / technology partner: a third-party provider used by the Service Provider in operating FADA.
FADA services may include in particular:
training, documentation, technical support, consulting, and managed services.
The exact service package, fee, duration, usage limits, payment terms, and individual commitments are set out in the offer, order form, contract, or subscription package.
FADA may offer multiple service levels, including self-service and managed packages.
For self-service packages, the Client receives access to the platform, onboarding materials, templates, checklists, and support channels, but individual setup, knowledge-base upload, prompting, testing, and optimisation are performed by the Client by default.
Managed services, such as FADA – DOMINATE / Managed by GERGELY, may include strategic planning, full setup, configuration, testing, integration, monitoring, reporting, and ongoing optimisation under a separate agreement.
A contract may be formed by:
actual use of the service where the basic terms between the parties are clear.
The Client is responsible for the accuracy of the data it provides, for keeping contact details up to date, and for having the necessary rights and permissions to use FADA.
The service fee is set out in the offer, order form, or subscription package. Fees may include:
third-party provider costs.
Unless otherwise agreed, subscription fees are payable in advance. In case of late payment, the Service Provider may restrict or suspend the service after notifying the Client.
The Service Provider does not directly store card details. Where a payment service provider is used, payment data is processed within the payment provider’s system.
If FADA provides a trial period, its duration and conditions are set out in the offer, order, or registration flow. After the trial period, the service may convert into a paid subscription if this is stated in the relevant offer or registration flow.
Unless otherwise agreed, a subscription may be cancelled with effect from the end of the current billing period. The Service Provider is not obliged to refund fees for a period that has already started and been paid, unless required by law or agreed otherwise.
The Client must:
review AI-generated responses where they relate to important decisions or professional information.
The Client is responsible for ensuring that any knowledge base, prompt, offer, price list, legal text, professional statement, or other content used by the chatbot or AI agent is accurate, lawful, and up to date.
AI systems operate probabilistically, so responses may contain inaccuracies, errors, misunderstandings, or incomplete information. FADA supports customer communication and business processes; it does not independently make legal, medical, financial, tax, or other professional decisions.
The Client must ensure that the chatbot or AI agent does not provide professional advice requiring a licence, professional competence, or human review, unless the Client does so under its own responsibility and with appropriate professional control.
The Service Provider is not liable for damages arising from incorrect, incomplete, or unlawful content provided by the Client, lack of Client review of AI-generated responses, or outages of third-party systems.
FADA may require third-party providers, including AI platforms, AI model providers, hosting providers, communication providers, payment providers, booking systems, CRMs, and integration systems.
The Service Provider cannot guarantee that third-party services will always operate uninterrupted, error-free, or under unchanged terms. Third-party outages, restrictions, API changes, or pricing changes may affect FADA’s operation.
The Service Provider makes commercially reasonable efforts to keep the service available and functioning properly. A specific percentage uptime guarantee applies only if expressly agreed in a separate written contract.
The service may be temporarily limited or unavailable due to planned maintenance, updates, third-party provider failure, internet connection issues, force majeure, cyberattacks, or problems on the Client’s side.
Support may be requested at info@fada-ai.com. Specific response times may be set out in a separate service package.
The Client retains its rights to the content it provides. The Client grants the Service Provider the rights necessary to technically process, store, embed, and use such content within the AI system for the performance of the service.
FADA software solutions, settings, prompt structures, documentation templates, workflows, know-how, and branded materials are the intellectual property of the Service Provider or its licensors, unless otherwise agreed in writing.
The Service Provider’s data processing is governed by the FADA Privacy and Data Processing Notice. Where FADA processes end-user data on behalf of the Client, the parties enter into or accept a data processing agreement.
The Client is responsible for providing appropriate privacy information to its own end users and, where necessary, ensuring a proper legal basis or consent for the use of chatbot, voice AI, lead capture, WhatsApp, or other communication integrations.
The parties must keep each other’s non-public business, technical, financial, customer, and data protection information confidential. The confidentiality obligation survives termination of the contract.
Information is not confidential if it is publicly available, was already lawfully known by the receiving party, was lawfully obtained from a third party, or must be disclosed under law or authority order.
The Service Provider provides the services with the level of professional care reasonably expected. The Service Provider is not liable for:
lost profits, indirect damages, or consequential damages, except where such exclusion is not permitted by law.
Subject to mandatory legal limits, the Service Provider’s total liability is limited to the amount of service fees paid by the Client during the 3 months preceding the damage event.
The contract may terminate by:
termination due to late payment or unlawful use.
After termination, the Client must pay any outstanding fees. Data export and deletion are governed by the Privacy Notice, data processing agreement, and technical possibilities.
Neither party is liable for delay or non-performance caused by an unavoidable external event, including natural disasters, war, epidemic, authority action, power outage, internet or cloud provider outage, cyberattack, or similar event.
These Terms are governed by Hungarian law. The parties will first attempt to resolve disputes amicably. If this is unsuccessful, the competent Hungarian court will have jurisdiction.
In consumer disputes, the consumer retains all mandatory rights under applicable Hungarian and EU consumer protection law.
The Service Provider may amend these Terms. Material amendments will be communicated appropriately. Existing individual contracts are affected by an amendment only where required by law, agreed by the parties, or permitted by the relevant contract.
