Install FADA on your website

Check the agent before installation

Confirm the account, agent name, agent UUID, status, Knowledge Base, lead flow, booking and appearance. If an agent has been cloned or moved, re-check that you are embedding the intended ID.

Get the embed code

1. Open the Chat Agent.
2. Choose Integrations.
3. Open Embed Chat Agent.
4. Review desktop and mobile display settings.
5. Generate or copy the current embed code.

Install in WordPress or Elementor

Add the embed code through an approved HTML/code location that loads once on every intended page. Common placements include a site-wide custom-code area, the theme integration area or a single Elementor HTML widget when the agent should appear only on one page.

• Do not paste the code into a normal text block.
• Avoid adding the same script in both the theme and page builder.
• Clear page, plugin and CDN caches after updating.

Install on another website platform

Use the platform’s supported custom HTML or script injection feature. Place the code according to the embed instructions and the platform’s security requirements. Ask the site administrator when you do not have permission to add scripts.

Verify the production installation

1. Open the live page in a private browsing window.
2. Check desktop and mobile visibility.
3. Send a new test conversation.
4. Complete lead capture and booking.
5. Confirm the records and notifications in the correct account.
6. Check page speed, consent requirements and conflicts with other overlays.

Resolve common installation issues

• Nothing appears: check the code, agent status, cache and allowed domain.
• Two widgets appear: remove the duplicate embed location.
• Wrong agent appears: replace the agent-specific embed code.
• Mobile overlap: adjust widget position and other fixed page elements.
• Old design appears: clear caches and confirm the saved Appearance settings.