Getting started
Log in, manage your profile and secure your account
Access the correct FADA workspace, recover your password and keep account settings secure.
Before you start
- Use the email address invited to the correct FADA account.
- Have access to the inbox used for password recovery.
- Ask your account owner which workspace or subaccount you should use.
Step by step
Open the correct login page
Go to the FADA app login page and sign in with your assigned email address. Do not share credentials between team members.
Choose the correct workspace
Agency users may see more than one account. Confirm the business name before changing agents, knowledge or integrations.
Recover access safely
Use the password-reset flow, open the newest recovery email and create a unique password. Old reset links can expire.
Review your profile
Check your name, language and timezone where these controls are available. Timezone affects analytics and scheduling interpretation.
Enable available security controls
Use two-factor authentication when enabled for your account and store recovery information in an approved password manager.
Verify the result
- You can sign out and sign back in.
- The expected subaccount and navigation are visible.
- Your language and timezone match your working location.
Common issues
- No recovery email: Check spam, confirm the address and request one new reset email.
- Wrong account opens: Return to the account selector or ask the account owner to correct access.
- A feature is missing: Confirm your permissions and plan before treating it as an application error.
Next: Manage users and permissions
Continue with the next recommended FADA guide.