Create a Voice Agent
Build a focused multilingual phone agent with controlled behaviour and escalation.
Voice Call Settings and Transfers
Control call timing, audio, keypad input, transfer rules and escalation.
Connect Cal.com or Calendly
Connect an approved scheduling provider and offer only real, confirmable appointment slots.
Login and Account Security
Access the correct FADA workspace, recover your password and keep account settings secure.
Manage Users and Permissions
Give each team member the access they need and offboard users safely.
System Prompt and Agent Behaviour
Turn business goals into clear conversational rules for a reliable Chat Agent.
Human Handoff, Alerts and Limits
Escalate the right conversations, notify the team and control message usage.
Facebook, WhatsApp and Instagram
Connect supported Meta channels to a tested FADA Chat Agent.
Conversations and Captured Leads
Review transcripts and lead records to identify opportunities and required follow-up.
Analytics, Exports and Summaries
Analyze conversations, leads, appointments, sources and AI usage.