Troubleshooting
Diagnose and resolve common FADA Chat Agent, knowledge, widget and lead-capture issues.
Getting Started
Start here to access FADA, understand agency and business workspaces, configure your account and complete the essential first setup.
Dashboard Overview
Learn what the FADA dashboard shows and how to use its overview, activity and performance information.
Create a Chat Agent
Create and configure a FADA Chat Agent, including its identity, instructions, behavior and customer-facing settings.
Train the Knowledge Base
Build, structure and maintain the knowledge sources your FADA agent uses to answer customers accurately.
Lead Capture and Booking
Configure FADA to qualify enquiries, capture lead details and guide qualified prospects toward booking.
Customize the Chat Widget
Match the FADA chat widget to your brand and configure its customer-facing appearance and behavior.